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BOOKING TERMS
TERMS AND CONDITIONS
Using all journey companies provided by Tangier Travel are topic of our phrases of enterprise set out under, They type the premise on which bookings are accepted by us, and we encourage you to learn them fastidiously. You probably have a hassle accessing them or understanding them, please contact us earlier than making your reservation. These phrases and circumstances shall not be amended or waived besides by written settlement between you and Tangier Travel.
CANCELLATION BY TANGIER TRAVEL
On occasions, as a result of low participation for a Morocco tour bundle or when the association can’t be confirmed, the Firm might select to cancel all the tours previous to its graduation. Tangier Travel shall notify you of the cancellation at least fifteen (15) days upfront excluding departure date. The Firm might, if it so chooses, suggest various excursions ideally to the identical vacation spot or different excursions to you, based mostly on the tour fare of that interval. Must you resolve to not settle for the alternate options; all refunds will likely be paid to you within two weeks to a month. Nonetheless, in the course of the peak interval, refunds might take around six weeks to be paid.
INSURANCE
We strongly advise that every passenger take out complete journey insurance coverage to cover themselves in opposition to, amongst different issues, loss or harm to baggage and possessions (together with cash), the price of your canceling the reserving, the price of medical and different therapy and help within the occasion of sickness or accident. Some airways might not let you journey if proof of insurance coverage can’t be offered. We will present the applicable cowl. We settle for no legal responsibility in any way arising out of your failure to acquire enough insurance coverage cowl. Whether or not we issued your coverage or not, please test it rigorously to make sure that all the small print is right and that everyone-related info has been offered by you (ex. pre-existing medical situations). Failure to reveal related info will affect your insurance coverage cowl.
HEALTH & CONDUCT
All Purchasers are anticipated to fulfill themselves previous to reserving that they’re match and capable of full the itinerary of their chosen tour as described on our website. Any Purchasers with pre-existing medical situations or sickness should declare the true nature of such situations at the time of reserving, and make preparations for the availability of any medicine or different remedy which can be required in the course of the tour. Such a Consumer is required to supply a medical assertion from a Basic Practitioner to verify they’re a match for the journey. Failure to make such disclosure will represent a breach of those reserving situations and relieve Tangier Travel from any obligations and legal responsibility.
TRAVELER’S RESPONSIBILITY
Vacationers are answerable for choosing a visit acceptable to their talents, speaking any particular must the luxurious Morocco journey Company Tangier Travel previous to graduation of the journey, and for being inadequate good well being to undertake the journey. Except in any other case specified within the itinerary, vacationers are accountable for bringing suitable clothes and gear for his or her journey. By forwarding the deposit and signing the phrases & situations, the traveler certifies that he/she doesn’t have any bodily or different situation of incapacity that might create a hazard for him/her or different vacationers.
Please be aware that if a visit should be prolonged or an itinerary modified attributable to climate, street situations, lack of transportation, political or civil disputes, medical emergency, or different causes past our management, the related prices together with any non-recoverable prices are usually not included within the journey charges or refunds. In such circumstances, it’s the traveler’s accountability to pay straight for precise additional prices within the area (e.g., meals, transport, lodging).
The traveler must ensure that all flights coincide with the journey itinerary. Tangier Travel shouldn’t be accountable for any forfeiture that outcomes as a consequence of your incapacity to acquire airline tickets that permit you to take part in a reserved journey, neither is Tangier Travel accountable for any airline penalties or charges ensuing from adjustments or journey cancellation as soon as tickets have been issued.
BOOKING & PAYMENT METHODS
Our situations of tour reserving are quite simple and handy, you solely must ship mail to our official electronic mail handle info@tangiertravel.ma. After discussing and agreeing with our program and worth, you may instantly e-book any of our companies comparable to excursions, lodges… As soon as we obtain your reservation, we are going to promptly contact you to verify which course it.
1. You are required to transfer firstly 30% of the total tour price to confirm your booking.
2. Booking deposits can be paid using credit card via PayPal, by international wire transfer to our bank, or via Western Union.
3. In 20 days before your departure, the remaining amount (70%) will be paid by bank transfer or in cash (Dirhams, USD, Euros, or Pounds) right after you arrive in Morocco.
CANCELLATIONS & REFUNDS
Clients can cancel at any time. The cancellation will be effected at the time that Tangier Travel receives a written request from the Client and the following cancellation charges will apply :
– Before 6 weeks of departure 10% of the total invoice
– Within 6 weeks until 4 weeks 20% of the total invoice
– Within 4 weeks to 2 weeks 70% of the total invoice
– Within 2 weeks or less no refund is given.
– If any number of the party is prevented from traveling because of death, injury or serious illness of the Client, close relative or friend, redundancy, or jury service, it may be possible to transfer the booking to another suitable person or departure date or tour of similar standard and cost provided that written notice is confirmed by Tangier Travel.
– You may transfer to another trip, with different dates and/or itinerary, without penalty by notifying us of your wish to transfer 60 days or more before departure. After that time, you are subject to the cancellation fees outlined above.
– If a refund is payable by Tangier Travel to the Client, the refund amount will be calculated according to the conditions set out above and with consideration of evidence of exceptional circumstances. Tangier Travel will not pay fees charged to the Client by the Client’s bank for processing the credited amount.
All refunds will be paid to you within two weeks to a month. However, during the peak period, refunds may take around six weeks to be paid.
CHILDREN FARE
– Child under 6 years old sharing room with two (2) adults without extra bed: Free of charge.
– Child 6-under 12 years old sharing room with two (2) adults without extra bed: 50% of package cost.
– Child 6-under 12 years old sharing room with two (2) adults with extra bed: 75% of package cost.
– Child under 12 years old sharing room with one (1) adult: 90% of package cost.
– Child 12 years old and above 100% of adult cost.
ACCOMMODATION
In the event that the accommodation stipulated in the tour itinerary or special accommodation arrangements as requested are not available, every effort will be made by the Company for alternative accommodations of similar standard.
– Single Supplement: if you wish to occupy a single room, you are required to pay a single supplement amount.
TOUR FARE EXCLUSIONS
All travel services reflected exclude airport taxes, airport security tax, airline insurance surcharges, airline fuel surcharges, visa fees, port tax, service fees as specified by the airline or airport authorities, where applicable custom user fees, excess baggage charges, room service, beverage charges, laundry charges, travel insurance, gratuities to drivers/ tour guides/ leaders, tips to hotel porter and all items of personal nature.
TRAVEL DOCUMENTS
You shall ensure that you have a valid international passport with a minimum of 6 (six) months’ validity, and you shall obtain the relevant valid visas and health certificates which may be required at the destinations of travel in the tour itinerary.
SPECIAL REQUEST
Any special requests such as special meals, dietary requirements, adjoining rooms, accommodation requirements, etc. shall be communicated to the Company upon making a reservation. Please note, however, that such requests are subject to availability and confirmation by the Company.